StaffCop FAQ – Internet activity monitoring software
Below is a list of typical questions about StaffCop monitoring features. If you can not find an answer here, feel free to contact us.
- Can a computer user who is being monitored uninstall or suspend StaffCop user module?
StaffCop user module runs as a Windows process. Only users with privileges of an administrator can have access to Windows processes.
- How to configure a firewall?
- How to deploy StaffCop user modules on the network?
You can access the window of remote installation through the menu item File => Agent installation. The installation process will take only a few minutes regardless the number of computers on the network. If you have any issues with the automatic user module installation you can install them manually. See more info here.
- Why some antiviruses detect StaffCop as a spyware? How to resolve this issue?
Some antiviruses may detect StaffCop as spyware and block it. StaffCop is NOT a spy program even though it collects some formal data from a computer but it does not transfer any information to the third parties using the Internet. If you have any issues with antivirus program, please contact our support department.
Click here to see how to configure Symantec (Norton) Antivirus to bypass StaffCop checking.
- Issues with remote installation on Windows 95/98
Remote installation for computers running Windows 95/98 is not supported due to technical limitations of these operating systems. We suggest manual installation or contacting our technical support.
If you still have more questions, please contact technical support and we will get back to you promptly.