StaffCop installation guide
We recommend you to read this installation guide carefully. It will take just a few minutes but saves you hours of installation related activities and your nerves.
StaffCop consists of three modules:
- Admin. Main control panel.
- Agent. It's a user part, used to track all activity.
- Reports Wizard. It genarates reports.
You should install agents on the computers where you want to collect information. After installation agents start gathering the following data:
- screenshots recording;
- key strokes recording (keylogger);
- running programs monitoring;
- files and folders tracking (create, copy, delete);
- web sites monitoring (which sites are opened);
- Instant messengers chat recording (MSN Messenger, ICQ, AIM);
- USB devices monitoring (name of device, time of its connection and disconnection);
- recording of PC turn on/off time and user login/logout.
 How to use StaffCop
You can watch any computer activity in the real time mode using administrative module.
All collected information is stored on a computer where agent is installated. You can create statistical reports for any time period using Reports Wizard. In these reports you can find time spent on certain application, web pages, MSN chat, etc.
All the information collected by StaffCop is included into reports, however, some types of data can be excluded from reports through settings menu. The Scheduler helps to automate reports creation and report delivery by e-mail. You can find the example of report at http://www.staffcop.com/report.
To start using StaffCop you should simply install agents and, optinally, change agents' settings in Administrative part of StaffCop.
How to install agents and start monitoring
There are two ways to install the agents in your local area network:
- Remotely. Automatically from administrator's computer.
- Manually. Copy agent.msi and run it manually.
Automatical remote installation:
The window of remote installation is accessed through the menu item File => Agent installation , or Install button of the toolbar. The remote installation is possible when administrator PC and remote PC have Windows 2000/XP/2003 installed. The administrators rights on the remote PC are also needed for successful installation.
Manual installation:
Manual agents installation is required if it's impossible to install agents from a computer of adminustrator. The process of manual installation is described in StaffCop documentation. Please click here to open the Help section.
Troubleshooting:
Troubleshooting with remote installation process
Firewall configuration
StaffCop needs TCP port 1091 for information exchange between agents and administrative module. Respectively, TCP port 1091 should be open in your corporate firewall.
False Detections by Certain Anti-Viruses
Some antivirus products falsely detect StaffCop as spy software, and attempt blocking or deleting it. In case you face this problem, you have to change your antivirus settings to bypass StaffCop checking.
StaffCop is a monitoring program, gathering data about computer usage. StaffCop undergoes some formal criteria of spyware since technologies used in the program have something in common with those used in spyware. Yet, StaffCop is NOT spyware.
Why StaffCop is not spyware? The essential difference between spyware and StaffCop is their intended purpose. Harmful spyware collect confidential data on users’ PCs without their awareness, and transfer that data to third parties. StaffCop monitors user activities for the good and solicited purposes only. Data collected by StaffCop will not leave the premises of your company. Moreover, StaffCop does not collect confidential data like passwords or credit card numbers. StaffCop serves for the purpose of information security, whilst spyware programs are used to break security.
In case you have any questions, please feel free to contact our technical support service for assistance.
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