StaffCop critical updates are out to download!

StaffCop

You must update the agents to new versions in order to avoid malfunctions related to the interception of encrypted traffic, unmasking possible presence of agents in the workplace and to ensure business processes continuity.

  • StaffCop Enterprise agents up to v.5.8.2420, more »
  • StaffCop Standard up to v.5.8.911, more »
  • StaffCop Home up to v.5.7.107, more »

StaffCop Enterprise update

There are two ways to update:

  • Update agents to v.5.8.2420 download »
  • Update your StaffCop Enterprise regular way and update the agents from inside it.

The lock of access to resources available via a secure SSL connection might occur after November 20, 2016 on computers running Windows XP, Vista or 7 (without update KB3033929 installed). A warning about an invalid SSL-certificate would appear simultaneously. This issue was resolved in StaffCop Enterprise Agent version 5.8.2420 or higher.

You can install this update even if your technical support and update period is expired.

Update the agents in any convenient way:

  • via Active Directory group policies,
  • with Remote Install utility (included in the installer agent),
  • manually on each monitored computer.

How can I find out whether this problem appear?

A critical update is necessary if you are using a StaffCop Enterprise network monitoring component on computers running:

  • Windows XP;
  • Windows Vista;
  • Windows 7, without update KB3033929 installed

The problem does not affect Windows 8 or higher (8.1, 10).

If you are unable to update the agents:

Turn off encrypted traffic monitor settings at StaffCop Enterprise until you update the agents:

  • Go to the Admin menu -> «Configuration» section;
  • Click on the desirable configuration line;
  • Check «Network monitoring» box in «Disable monitoring modules» block;
  • Repeat for each configuration used.

StaffCop Standard update

Download renewed version of StaffCop Standard 5.8.911»

Access lockdown to resources available via a secure SSL connection might occur after November 20, 2016. This issue was resolved in StaffCop Standard Agent version 5.8.911 or higher.

Free update is available to any version of StaffCop Standard 5.x.x.

If you are running older version of StaffCop Standard, now it is the best time to get the update. Buy new version of StaffCop Standard with 70% discount (offer valid until December 1, 2016). To get update, please contact our sales department at sales@staffcop.com.

How to update StaffCop Standard without losing important data?

  • Prior to launching the update, backup the following folder:
    • for Windows XP: «C:\Documents and Settings\%username%\Application Data\StaffCop\Data»
    • for Windows 7 and higher: "C:\Users\%username%\AppData\Roaming\StaffCop\Data";
  • Save logs, if standard logs folder was relocated;
  • Launch updated version of the installer;
  • Restore data backup in appropriate folder after the installation;

StaffCop Home update

Download renewed version of StaffCop Home 5.7.107»

Access lockdown to resources available via a secure SSL connection might occur after November 20, 2016. This issue was resolved in StaffCop Home Agent version 5.7.107 or higher.

Free update is available to any version of StaffCop Home 5.x.x.

How to update StaffCop Standard without losing important data?

  • Prior to launching the update, backup the following folder:
    • for Windows XP: «C:\Documents and Settings\%username%\Application Data\StaffCop\Data»
    • for Windows 7 and higher: "C:\Users\%username%\AppData\Roaming\StaffCop\Data";
  • Save logs, if standard logs folder was relocated;
  • Launch updated version of the installer;
  • Restore data backup in appropriate folder after the installation;

If you have any questions about program activation or technical issues, please contact our technical support team at support@staffcop.com