• Intercepting messages sent via web messengers

  StaffCop Standard enables to monitor message exchange in MSN MSN Messenger, Yahoo! Messenger, AIM, ICQ, and Skype. It monitors time of message dispatch or reception, and, of course, message content. The program stores user’s chat history and enables to conduct a search there. Also, it stores the time of Skype calls and contact info of parties, receiving these calls.

  Often chat monitoring is necessary for improving personal efficiency, as well as for elimination of possible data leaks. Employee can be unaware that he or she shares sensitive corporate information with his or her contacts and the company might suffer large damages from this action. In this case, chat monitoring is the ideal option of staff monitoring, since Skype is often used as a work tool and it cannot be simply prohibited.

  IM chat history can be deleted by employee. But StaffCop Standard provides constant access to necessary data using completely different data aggregation technology.

• Monitoring activities in social networks

  StaffCop Standard monitors activities in the following social networks: Facebook, Twitter, and LinkedIn.

  Main features:
  Displays information about viewed profiles in social networks;
  Stores message exchanges in Facebook, and private messages in Twitter;
  Makes backup copies of all files sent by employee in social networks: images, music, and video;
  Monitors images and videos viewed by employee in social networks.

• Monitoring email exchange

  Email is the most important channel of corporate data leaks. According to statistics, company staff often uses it to provide third parties with company’s sensitive information. Monitoring email exchange option enables to detect and eliminate such threats on time. You can monitor all messages sent by both parties of email exchange including message content and attachments. It supports all main types of email clients and protocols (SMTP, POP3, IMAP).

  Main features:
  Supports SMTP, POP, and IMAP;
  Stores date, time, subject, sender and recipient email addresses;
  Makes backup copies of all files attached to email;
  Supports HTML and text formats;
  Supports all types of email clients.

• Shadow copying of attached files

  Shadow copying of files attached to email messages, and files uploaded to file sharing servers or to any other Internet resources. Their copies are sent to system administrator.

• Monitoring web site sessions and search requests

  StaffCop Standard enables you to monitor in real time what web sites were visited by an employee, as well as what web sites employee visits during this type of monitoring. This option can access web site’s URL, page title, time when web site was accessed, and user’s active time on a web site. The program supports all browsers, including: Internet Explorer, Opera, Mozilla Firefox, and Google Chrome. Aggregated data is stored for further analysis. The technology, implemented by StaffCop Standard to aggregate web site statistics, is different from technology used for browser history analysis. This way, employee cannot delete this information by deleting browser history.

  StaffCop supports work with black and white lists of Internet resources.

  Analysis of search requests enables to determine the reason Internet is used on specific workstation. What employee is searching for: a new place of work or solutions which can help to accomplish his current business tasks? StaffCop Standard helps to answer this question.

• Monitoring of encrypted network traffic

  This function enables to monitor employee email, transferred via encrypted SSL channel, and web site sessions established via HTTPS connection. At present in many cases network traffic is encrypted. Data leaks can occur via this channel. So starting with StaffCop Standard v.5.0 our program enables to monitor this type of traffic as well.

• Screen capture

  The program enables to make screenshots of user’s display. Find out what user sees on workstation screen in real time. The program settings allow you to specify time interval for making screenshots and size of image files containing these screenshots.

  You can view screenshots of workstation screens of local network users and terminal clients. For your convenience, screenshots cab be viewed in slide show mode.

  The screenshots are stored on user workstation and encrypted until the time report is generated. Encryption provides necessary file protection against accidental deletion of these files and against cases when employee might view them. When report is being generated, all screenshots are uploaded to administrator workstation.

  Main features:
  Monitors additional display;
  Specifies quality level of stored screenshot;
  Sets up time interval of making screenshots;
  Makes screenshots during user activities;
  Offers slide show mode for viewing stored screenshots.

• Monitoring processes and applications currently running on employee workstation

  StaffCop Standard monitors processes that are currently running on user workstation. The program displays the following information: full path to process file, process name, and time when the process was initiated. The data is saved for further analysis.

  While using these functions, employer can see a full picture of what exactly does each employee on his or her workstation. Detailed report about each employee provides his or her work time statistics. By analyzing the data on launched applications and processes an employer can determine whether they were used for business purposes or entertainment.

  This type of control is necessary for optimizing company resources and determining “soft” spots. Besides, analysis of initiated processes and applications helps to find out on time the possibility of virus attacks capable of creating sensitive data leaks.

  The product provides an option to create black and white lists of applications and processes.

  Main features:
  Records start time of an application/process launch;
  Records how long an application/process was running;
  Provides an option to close application currently running on employee workstation from remote location.

• Logging system events

  The product monitors the following events:
  Switch on/off employee workstation;
  Access /exit the system, including user name and total work time;
  Application installation and deletion (user name and total work time);
  Establish connection with USB devices;
  Print document.

• Monitoring documents sent to print

  The product logs the time specific document was sent to print and who sent it. It also shows what particular documents were printed out, as well as how many pages were printed out.

  It can also shadow copy the files sent to print.

• Keystrokes logging

  To prevent data leaks the program logs all key strokes an employee makes on his or her keyboard. This information is available in real time mode. You can see it in the report as well. It successfully identifies entered passwords and pressed system keys (CTRL, SHIFT, ALT, CAPS LOCK) which significantly improves the level of security and helps to recover data in cases when employee quits a job in your company but did not complete handover of his or her responsibilities in a proper way. The product supports export of aggregated data to Excel and CSV.

  Keylogger function is important tool in providing information security in a company. Using this function you can prevent data leak on time, catching dishonest employee during his or her negotiations with rival company.

  Main features:
  Logs key strokes made in any application;
  Logs passwords and system keys (for example, CTRL, CAPS LOCK, SHIFT, etc.);
  Compares key strokes sequence with specific applications and users;
  Exports data to Excel and CSV.

• Monitoring USB data storage devices

  The program locks USB data storage device fully in local network, determines its name and logs the time when the device was connected and disconnected from employee workstation. It shadow copies files copied to USB storage by employees. Then these copies are sent to administrator.

  USB data storage device lockdown protects employee workstation from virus attacks and prevents sensitive data leaks. Shadow copying of files copied to USB storage enables to pinpoint and record attempts of data theft and violations of corporate information security policy.

  Main features:
  Completely locks USB data storage device;
  Provides temporary or constant access to USB data storage devices for specified employees;
  Shadow copies files copied to USB storage;
  Identifies USB data storage device connected to employee workstation by class, manufacturer code, serial number, etc.

• USB data storage device lockdown

  USB data storage device lockdown protects employee workstation from virus attacks and prevents confidential data leaks.

• Monitoring clipboard content

  StaffCop Standards can monitor clipboard content. In case a user copies any data to clipboard, this event will be logged in user activity log and reports. Administrator is able to limit the size of a file which will be saved, and maximum size of file storage.

  Main features:
  Shadow copies any data stored in clipboard;
  Limits maximum size of shadow copied files;
  Turns on/off clipboard content monitoring.

• Monitoring files access

  StaffCop Standard identifies all operations with files and folders on employee workstation. For example, you can receive information about access to Word or Excel files. The program logs all types of operations (copy, edit, read, and delete) with files.

  Main features:
  Monitors access to any types of files (including hidden and system files);
  Identifies the type of application used to accesses the file;
  Creates filters for monitoring specific types of files;
  Shadow copies files, saved on USB storage;
  Monitors all type of file operations;
  Monitors files sent via Internet and saves their backup copies.

• Shadow copying files from USB data storage devices

  StaffCop Standard aggregates statistics on data copied to USB data storage devices (as well as from USB data storage devices) by employee. It identifies the time the copying was made, copied file size and name. Shadow Copy function enables to copy all files, copied from PC to USB devices, discreetly.

• Monitoring Internet file transfer

  Shadow Copy function enables to copy all files, copied from workstation to USB data storage devices, discreetly. Created copies are sent to administrator.

• Monitoring employee work time

  StaffCop Standard monitors employee activities on workstation. It records data about launched applications and how long user works with each of them. Special tab Activity enables to monitor and analyze how employee uses his or her work time in real time mode.

  Main features:
  Monitors time spent on employee activities on workstation;
  Aggregates statistics on application usage for a specified time interval;
  Converts information contained in Activity tab to PDF document.

• Graphic analysis of user activity

  The software enables to monitor time intervals when employee works with keyboard and manipulates the mouse (clicks or scrolls). Information about what particular applications were launched by employee is also recorded.

• Report generation scheduler

  The scheduler is also integrated into StaffCop Standard. Its purpose is to load work logs from remote workstations to StaffCop Standard server from time to time to generate reports and send them to specified email addresses.

• Graphic reports

  During report generation you can select an option to create graphs of most visited web sites or most used applications. For example, it shows what application was used most often during a work day.

• Sending reports to FTP and email

  StaffCop scheduler allows to automatically generate reports and send them to specified email addresses, as well as to upload reports to FTP servers.

• Data filtering and search by specified key word

  Data filter allows to filter aggregated data and to display data for specified time period. You can also filter data by specified key word. Create search request and click Apply to start searching data by specified key word. Data containing specified key word will be displayed.

More detailed information

• Grouping system of monitoring agents

  All installed and added monitoring agents are included in the PCs list. For convenience of search, they can be grouped by different logical groups.

  Additionally, several selected agents can be managed using context menu.

• Enabling several administrator modules

  The system allows to enable several administrator modules with different type of aggregated data storage: Centralized data storage ; Data duplication; Distributed data storage . Detailed information regarding the system implementation is available in the program’s Help info (F1).

• Terminal server support

  A single agent should be installed on a terminal server after the agent is added to admin panel list. It has a distinctive icon and treelike structure. At least one monitoring user should be added to the list in order to start monitoring.

• Monitoring and data aggregation settings

  The flexible system of monitoring configuring is implemented in the product. The system allows to manage quotas, exclude monitoring for specified workstations, configure application and Internet resources monitoring. Each workstation can be configured individually.

• Operating in inivisble mode

  StaffCop Standard agent can operate in invisible mode. When this option is enabled, employee at workstation is unaware that he or she is being monitored.

  The invisible mode helps in situation, when employer has to eliminate data leak but does not know who initiated it. If the data leak is initiated on employee’s PC, StaffCop Standard will detect it discreetly.

  The program monitors the following communication channels:
  Email;
  Social networks (Facebook, LinkedIn);
  Web messengers (Skype, ICQ);
  USB data storage devices and documents sent to print.

• Remote installation/uninstallation of agent

  You can remotely install StaffCop Standard agents on all workstations in your local network discreetly from employees. You can uninstall agents also discreetly.

• Sending messages from administrator to user

  From admin module you can send instant messages to workstation where agent is installed. This feature significantly improves communication with network users. For example, you can notify a user that he or she has launched an application that contradicts the company’s information security policy.

• Encrypting aggregated data

  The agent is a system service. It aggregates all necessary data and stores it in secured places inaccessible for regular users. All data is encrypted and unavailable for viewing

• Agent protection against deactivation

  StaffCop Standard agent works as Windows service. If monitored employee does not have admin rights, he or she cannot stop Windows service and terminate the agent session.

More details